Our Return Policy

Thank you for choosing Thick Madame´s Beauty Bar LLC! We strive to provide high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our return policy below:

1. Eligibility for Returns

  • Products: Unopened and unused products can be returned within 30 days of purchase. Items must be in their original packaging and condition.
  • Services: Services are non-refundable; however, if you are not satisfied with your service, please contact us within 7 days to discuss your concerns.

2. Return Process

  • Contact Us: To initiate a return, please email us at Thickmadamesplussize21@gmail.com with your order number and reason for the return.
  • Return Authorization: You will receive a Return Authorization (RA) number. Please include this number with your return.
  • Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).

3. Refunds

  • Refunds will be processed within 7-10 business days after we receive your returned item.
  • Refunds will be issued to the original payment method used for the purchase.

4. Exclusions

  • Items purchased on sale or clearance are final sale and cannot be returned.
  • Gift cards are non-returnable and non-refundable.

5. Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 48 hours of receipt. We will arrange for a replacement or refund.

6. Store Credit

  • If you prefer, we can issue store credit for the return value, which can be used toward future purchases.

7. Customer Satisfaction

  • Your satisfaction is our priority. If you have any concerns or questions regarding your order, please reach out to us.

Thank you for your understanding, and we look forward to serving you again!

Thick Madame´s Beauty Bar LLC
Email: Thickmadamesplussize21@gmail.com
 Website: Thickmadamesbeautybarllc.com
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